For an owner: the notebook, the shoebox of receipts and the text message asking a mate for a good mechanic. For a trade: the job book, the quote spreadsheet, the supplier invoice pile and the guesswork about whether the job made money. For a station: the whiteboard, the roster spreadsheet and the paging list.
Can I use it on my phone?
Yes. Everything is built for a phone first, including logging on at the ramp and paying an invoice.
Do I need to be in Australia?
BoatMe is built for Australian boating, Australian GST, Australian rescue stations and Australian clubs. The money side runs on Stripe in Australian dollars.
What is free?
Log on and log off with any sea rescue station, for ever, no card. Sea rescue stations get the whole station system free. Everything else has a plan.
For boat owners
What does the Owner plan include?
Every feature listed under boat owners: log on and trip history, the document vault, expiry reminders, anchor watch, SOS, consent controls, household crew, hired skippers, club tools, parts ordering and online invoice payment. One subscription covers every boat you own.
What happens if I stop paying?
Your boat and its history stay exactly where they are. You go back to the free basics, which is logging on and off with sea rescue. Nothing is deleted, and nothing is sold.
Who can see my boat's data?
Nobody, until you switch them on. Consent to Share is a set of per-boat switches: sea rescue, suppliers, clubs and marinas, contractors. Switching one off stops the sharing immediately.
Can my family use it?
Yes. Invite co-owners, family and regular crew onto the boat. You decide who can act and who can only look, and the family share link lets someone outside the app follow a trip live.
For trades
How much does it cost a trade?
$99 a month or $990 a year, with seats for your team and every feature on the contractors page. No per-job or per-invoice fee.
How do I get paid?
An owner pays your invoice in BoatMe by card or bank debit. The money settles into your own Stripe account, not into BoatMe's. BoatMe's charge is 2.5% of that payment, capped at $50, taken from the payment.
Does it do my GST and BAS?
It shows GST collected and GST paid, the BAS figures and an accounting export, plus a one-page view of cash this week.
What about my subcontractors?
There is a subcontractor register with rates, insurance and licence badges and expiry warnings. If a subcontractor has no valid ABN, 47% is withheld and recorded as money owed to the ATO, while the full cost stays on the job so your margin is right.
Can I bill a deposit and the balance later?
Yes. An accepted quote can be billed as a deposit, progress claims and a final invoice. Each stage shows what has been billed and what is left, and the final invoice totals the price you quoted.
For suppliers
How are wholesale and retail prices handled?
Every part carries both. Trades see the wholesale price, owners see the retail price, and a part with no retail price is never sold to an owner at trade price.
Do I see other suppliers' orders?
Never. Each supplier sees only their own orders and their own prices.
How do orders reach me?
Trades order against a job and owners order against their boat. Both land in your portal, where you accept or decline, give an ETA, dispatch, and send the invoice with the PDF attached.
For clubs and marinas
What does a club actually get?
Berth and mooring registers with a waiting list, member cards and gate access, visitor berths, yard and haul-out work orders, insurance and registration checks, utilities and fuel on member accounts, membership and fees, racing and social, club documents and club branding.
Whose Stripe account takes the fees?
The club's own. Membership and berth money goes into the club's Stripe account. BoatMe takes nothing from it.
Can it carry our name and colours?
Yes. Club branding puts your logo and colours across member-facing pages.
For sea rescue
Is it really free for a rescue group?
Yes, and it stays free. There is no fee, no per-member charge and no revenue share. BoatMe takes nothing from a station's membership money, which is paid into the station's own Stripe account.
Can we use it for a declared distress?
Yes. A declared distress turns the board red and opens an incident with the position, the vessel and who is aboard, with status changes and notes recorded as the job runs.
Do we have to use every part of it?
No. Station settings carry a switch per feature, so a station can turn off the parts it does not use, hide its phone and email, or add its Facebook page.
What happens to our members' data?
It stays yours. Members control what they share through Consent to Share, and BoatMe does not sell or publish member data. Data storage and security is documented on the site.
Money, privacy and the rest
Is my data secure?
BoatMe is built and hosted on Australian infrastructure with encryption in transit and at rest, private document storage, per-boat permissions and row-level security. WDX Global holds ISO/IEC 27001 certification for its information security management system.
Who owns BoatMe?
BoatMe is an initiative of WDX Global Pty Ltd (ABN 45 688 506 934), an Australian company.
Can I cancel?
Yes, at any time, from billing. Your data stays put and your boat history is not deleted.
Where do refunds stand?
Refunds are reviewed by a person, not issued automatically, whether it is a subscription or a trade invoice.
